Customer Support Executive - Noida
TP · Noida · onsite · Posted 9d ago
₹3.5L - ₹4.0L PA0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We're hiring | Customer Support Executive
Location: Noida
Working Days: 5 days a week | 2 rotational week-offs
Shifts: Rotational shifts (includes night shifts)
CTC: 28,000 in hand per month
6 month contractual role.
Undergraduates/ Graduate Freshers can also apply
Immediate Joiners preferred
Roles & Responsibilities:
- Handle customer queries through calls/chat/email
- Deliver accurate information and ensure customer satisfaction
- Troubleshoot and escalate issues when required
- Maintain high-quality service standards in all interactions
- Follow process guidelines and meet performance metrics
Requirements:
- Excellent English verbal and written communication skills
- Ability to handle customer queries and provide resolutions
- BPO domain knowledge and customer service experience preferred
Interested candidates may contact directly or share their resumes:
HR Riya
Contact: [phone removed]
Email: [email removed]
Sourced from naukri
Skills
Customer ServiceInternational Chat ProcessBpo Customer ServiceSolving QueriesCustomer QueriesEmail SupportemailBpo Non VoiceInternational Voice ProcessInternational BPOQuery ResolutionChat ProcessInbound Customer ServiceBlended Process