KOLKATA · FULLTIME
Customer Support Executive/Management Trainee
GROWING STARS CONSULTING PRIVATE LIMITED
Kolkata · onsite · Posted 5d ago
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Section · 01
About this role
Job Description – Customer Support Executive/Management Trainee
Job Title: Customer Support Executive/Management Trainee
Location: Delhi NCR
Work Mode: Work From Office (Onsite)
Salary: ₹3 LPA – ₹6 LPA
Experience: Minimum 1 Year
Job Overview
We are hiring experienced Customer Support Executives for multiple domains, including Fintech, E-Commerce, Travel, Insurance, Ed-Tech, and Finance & Accounts. Candidates with experience in customer service and support processes are encouraged to apply.
Key Responsibilities
- Handle customer queries through voice and non-voice channels.
- Provide timely resolutions and ensure customer satisfaction.
- Manage customer concerns, complaints, and service requests.
- Maintain accurate customer records and follow process guidelines.
- Meet quality, productivity, and customer service targets.
Eligibility Criteria
- Minimum 1 year of relevant experience in any of the mentioned domains.
- Experience in Domestic or International processes.
- Good communication and customer-handling skills.
- Comfortable working from the office in Delhi NCR.
- Candidates with voice or non-voice process experience can apply.
Process: Domestic & International | Voice & Non-Voice
How to Apply
Interested candidates can share their updated resume through:
Contact Numbers: [phone removed] / [phone removed]
Email:[HIDDEN TEXT]
Email:[HIDDEN TEXT]
Apply now to explore customer support opportunities across multiple industries!
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Section · 02