Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 18695040

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive @kolkata

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 31d ago

    ₹1.5L - ₹2.0L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Jobseekers!!!!


    We are hiring for Multinational company in Kolkata


    Profile: Customer Support Executive (Voice Process)

    6 days working

    Rotational Shifts

    Rotational Off


    Eligibility:

    • Any 12th pass can apply for this role.
    • Required Excellent fluency in English ,Hindi & Bengali Language
    • Typing speed 25 to 30 WPM.

    Salary:

    English + Hindi/Bengali: 15,000 CTC- 12,300 In-hand

    Hindi + Bengali: 13,500 CTC- 10,900 In-hand


    Performance based incentives


    Roles and Responsibilities:

    • Handling and Solving customer queries via chat and call.
    • Maintain high quality communication standards and customer satisfaction.
    • Provide real time assistance on order status, billing, technical support, or general service queries.
    • Stay updated on products, processes, and promotions.
    • Escalate complex issues to higher support teams when required.

    Interview mode: Walk in


    INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON MENTIONED NUMBER-

    [phone removed] ( HR - UJWAL PANDITA )


    #hiring #kolkatajobs #freejobs #freehiring #immediatejoining #hiring #customerservice #bpo #customerhandling#clientsupport #bpojobs #communication skills #kolkata #bulkhiring #icse #fluentenglish #pressurehandling #bpohiring#voiceprocess#blendedprocess

    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceProblem SolvingcseCustomer CareInbound ProcessSolving QueriesFresher HiringCustomer HandlingDomestic ProcessSelling SkillsCommunication Skillsbpovoice processBpo VoiceOutbound ProcessBlended ProcessPressure Handling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Executive @kolkata · waiting for your command