Customer Support Executive || Jaipur
TP · Jaipur · onsite · Posted 66d ago
₹1.0L - ₹3.0L PA1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We're hiring | Customer Support Executive
Company: Teleperformance
Location: Jaipur
Working Days: 5 days a week | 2 rotational week-offs
Shifts: Rotational shifts
12th pass/ Graduate Freshers can also apply
Immediate Joiners preferred
Roles & Responsibilities:
- Handle customer queries through calls, chat and email
- Deliver accurate information and ensure customer satisfaction
- Troubleshoot and escalate issues when required
- Maintain high-quality service standards in all interactions
- Follow process guidelines and meet performance metrics
Requirements:
- Excellent verbal and written communication skills
- Ability to handle customer queries and provide resolutions
- BPO domain knowledge and customer service experience preferred
Interested candidates may contact directly or share their resumes:
Simran (HR)
Contact: [phone removed]
Email: [email removed]
Sourced from naukri
Skills
Customer ServiceCSATcustomer satisfactionCustomer SupportSolving QueriesCustomer QueriesCustomer HandlingInternationalEscalationsUS ProcessbpoCustomer OperationsQuery Resolutioninboundvoice processEscalation ManagementBlended Process