Customer Support Executive (International)

Roles and Responsibilities :

• Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns.
• Handle international calls from customers in a professional manner, ensuring timely resolution of issues.
• Process customer requests for product information, orders, returns, and exchanges efficiently.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 0-7 years of experience in BPO/Call Centre environment or related field.
• Excellent communication skills with the ability to handle international calls effectively.
• Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.