Customer Support Executive-International

HIRING NOW – MONEY TRANSFER PROCESS

Blended Process | International BPO

Location: Ghansoli, Navi Mumbai

Work Mode: Onsite

ELIGIBILITY

- HSC candidates can apply

- Minimum 1 year of International BPO experience

- ️ C1 English Communication mandatory

- Candidates should be comfortable handling 24/7 rotational shifts

- 2 Rotational Week-Offs

SALARY

Up to 40,000 In-Hand

Best-in-Industry Package

ROLE & RESPONSIBILITIES

As a Money Transfer Process Executive, you will:

- Handle customer interactions related to money transfers and payment transactions.

- Assist customers with transfer-related queries and concerns.

- Verify customer and transaction details accurately.

- Provide clear information regarding transaction status, processes, and requirements.

- Resolve customer issues professionally and efficiently.

- Follow international process guidelines, compliance requirements, and quality standards.

- Maintain accurate records of customer interactions and transactions.

- Identify and escalate complex or suspicious issues to the appropriate team.

- Ensure high customer satisfaction while meeting quality and productivity targets.

SELECTION PROCESS

HR → Hallo AI → Operations

KEY HIGHLIGHTS

International BPO

Blended Role

Up to 40K In-Hand

C1 English Required

24/7 Rotational Shifts

2 Rotational Week-Offs

Ghansoli, Navi Mumbai

APPLY NOW

Sukriti

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Interested & Eligible Candidates – Connect Now!