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    Job · 21146609

    MUMBAI · FULLTIME

    Customer Support Executive - International Voice Process

    Quess IT Staffing Solutions

    Quess IT Staffing Solutions

    Mumbai · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹1.2L - ₹2.5L PAFresherfulltimeMumbai

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    Section · 01

    About this role

    Freshers Hiring | International Voice Process Customer Support Executive (Night Shift)


    CTC: 2.5 LPA
    Take-Home Salary: 21,000 per month
    Shift: Night Shift
    Benefits: Two-Way Cab Facility
    Location: Airoli, Navi Mumbai


    Job Responsibilities:

    Handle inbound and outbound calls for international customers.
    Resolve customer queries professionally and efficiently.
    Provide excellent customer support and ensure customer satisfaction.
    Maintain accurate records and update customer information in the system.
    Follow process guidelines and quality standards.
    Escalate complex issues to the relevant team when required.


    Eligibility Criteria:

    Freshers & Minimum 6Months Experienced Candidates Can Apply
    Graduates only
    Good English Communication Skills
    Strong Customer Service Skills
    Comfortable Working in Night Shifts
    Positive Attitude and Willingness to Learn


    Benefits:

    Attractive Salary Package
    Two-Way Cab Facility
    International Process Exposure
    Career Growth Opportunities
    Professional Work Environment



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    Section · 02

    Skills

    Customer SupportUs Voice ProcessInternational Call CenterInternational Voice ProcessInbound Voice Process

    Section · Company

    About Quess IT Staffing Solutions

    Quess IT Staffing Solutions

    Quess IT Staffing Solutions

    1997

    29 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹6.2L PA avg

    Avg at Quess IT Staffing Solutions

    ₹1.3L – ₹2.5L PA

    This role

    About

    Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills.

    Industries

    AutomobileRecruitment

    Employee ratings

    10 reviews

    3.2/ 5

    Culture

    3.2

    Career growth

    2.3

    Work-life

    2.8

    Employees rate it well for

    Work-Life Balance32Overall Company32

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