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    Job · 18281946

    Job Shop logo

    Customer Support Executive _International Voice Process_Sal 4-6.5 lpa

    Job Shop · Bengaluru · onsite · Posted 35d ago

    ₹3.5L - ₹6.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Greetings from JobShop
    India's Largest BPO Recruitment Company


    Position: Customer Support Executive
    Process: International Voice Process US
    Location: EcoSpace, Bellandur, Bangalore
    Work Mode: Work From Office
    Experience: Freshers & Experienced Candidates
    Qualification: 12th Pass / Graduate
    Shift: US Shift
    Language: Excellent Spoken English


    Job Responsibilities

    • Handle customer queries through international voice calls.
    • Assist customers with orders, deliveries, and account-related queries.
    • Resolve customer concerns as per process guidelines.
    • Provide professional and customer-focused support.
    • Maintain accurate customer information and interaction details.
    • Follow process standards and ensure a positive customer experience.

    Salary & Incentives

    Freshers: 21,000 Fixed + 4,000 Night Allowance
    Experienced Tier 2: 25,000 Fixed + 4,000 Night Allowance
    Tier 1: 28,000 Fixed + 4,400 Night Allowance

    Performance Incentives: 6,000 12,000 based on performance
    Additional CSAT Incentive: $3 per CSAT

    Cab Facility

    2-Way Cab Available for shifts between 7 PM and 7 AM


    Key Highlights

    International US Voice Process
    Freshers & Experienced Candidates
    Attractive Fixed Salary
    Night Allowance
    Performance-Based Incentives
    CSAT Incentives
    2-Way Cab Facility
    Work From Office
    Career Growth Opportunities


    For More Details

    HR Daniel: [phone removed](WhatsApp Call)

    If you are unable to connect with HR Daniel, please contact:

    JobShop Recruitment Team: [phone removed]

    Walk-In / Direct Visit:
    JobShop
    485, 4th Floor, BMR Complex,
    Hennur Main Road, Bangalore 560043

    PLEASE DO REFER YOUR FRIENDS



    Sourced from naukri

    Skills

    Customer ServiceInternational VoiceInternational CallingCustomer SupportcseCustomer CareSolving QueriesCustomer HandlingInternational Call CenterInternational ProcessicseInternational Voice ProcessInternational BPOvoice processVoice SupportBpo Voice

    About Job Shop

    Job Shop logo

    Job Shop

    51-200

    employees

    1998

    28 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹3.3L PA avg

    Avg at Job Shop

    ₹3.5L – ₹6.5L PA

    This role

    About

    Jobshop

    Contact number: 7975182408

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.3

    Career growth

    2.9

    Work-life

    3.2

    Employees rate it well for

    Skill Development43Company Culture42

    Find them on

    WebsiteAmbitionBox reviews

    Customer Support Executive _International Voice Process_Sal 4-6.5 lpa · waiting for your command