Customer Support Executive | International BPO | Jaipur

Job Title: Customer Support Executive - International Voice, Chat & Email Process

Job Location: Jaipur, Rajasthan

Job Type: Full-Time | Work From Office

Working Days: 5.5 Days a Week

Hiring Location: PAN India

Job Description

We are hiring Customer Support Executives for an international BPO in Jaipur. If you have excellent English communication skills, enjoy interacting with customers, and are looking to build a career in the international customer service industry, this opportunity could be a great fit for you.

Candidates from across India are welcome to apply, provided they are comfortable relocating to Jaipur and working from the office.

The role involves handling international customer queries through voice calls, live chat, and email, ensuring a professional customer experience while resolving concerns efficiently.

Key Responsibilities

Handle customer queries and provide professional support to international customers.

Manage customer interactions through voice, chat, and email processes, as per business requirements.

Understand customer concerns and provide accurate, timely, and effective resolutions.

Maintain high standards of customer satisfaction and service quality.

Follow process guidelines and communicate clearly with customers.

Ensure a positive customer experience through professional communication and problem-solving.

Candidate Requirements

Excellent English communication skills, both verbal and written.

Good listening, comprehension, and customer-handling skills.

Willingness to work in an international BPO environment.

Comfortable working in rotational shifts, if required by the process.

Willingness to work from the office in Jaipur.

Candidates from any state or city in India can apply if they are ready to relocate.

Relocation Benefits for Outstation Candidates

We understand that relocating for a new job can be challenging. To make the transition easier, eligible outstation candidates will receive:

Travel tickets to Jaipur.

Relocation bonus.

10 days of hotel accommodation after joining/arrival, as per company policy.

Perks:

Opportunity to work in an international BPO environment.

Exposure to international customer service and professional communication.

Experience across voice, chat, and email support processes.

Relocation assistance for eligible outstation candidates.

An opportunity to build long-term career growth in customer support and BPO operations.

Interested candidates who have excellent English communication skills and are willing to relocate to Jaipur are encouraged to apply.

Take the next step in your career with an opportunity in international customer support.