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    Job · 14415409

    Cogenthub logo

    Customer Support Executive || Gurugram || Blended process

    Cogenthub · Delhi · onsite · Posted 56d ago

    ₹2.0L - ₹2.8L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Customer Support Executive | GURUGRAM | IMMEDIATE JOINING


    We are hiring Customer Support Executives for a fast-growing Domestic Travel Process. If you have experience in Hotel / Travel / Airline / Domestic BPO background, this is your opportunity to grow with a pilot batch.

    Location: Gurugram

    Immediate Joiners Preferred


    Salary Range (CTC Per Month): 17,000 22,000 (Based on Experience)


    Role Customer Support Executive (Voice Process)

    Handle inbound customer queries related to hotel bookings Manage post-booking concerns (modification, cancellation, refunds, escalations) Provide accurate information and resolution within TAT Maintain quality and customer satisfaction standards


    Eligibility:

    Experience in Domestic BPO / Customer Support

    Travel / Hotel / Airline background preferred

    Strong communication & customer handling skills

    Ability to work in a fast-paced environment



    Sourced from naukri

    Skills

    Customer ServiceCSATCustomer Experiencecustomer satisfactionCustomer SupportcseEmail ProcessCustomer CareOutboundSolving QueriesDomestic BPOCustomer HandlingDomestic ProcessEscalationsinboundAhtInbound Customer ServiceBlended Process

    Customer Support Executive || Gurugram || Blended process · waiting for your command