Customer Support Executive | Freshers & Experienced | Gurugram (Freshers Welcome)

Policy Bazaar Hiring: Customer Support Executive | Freshers & Experienced | Gurugram (Freshers Welcome)

Job description Interested Candidates Can Directly Share Their CV On [HIDDEN TEXT] or [phone removed]

Position Overview: Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.

Key Metrics

• Employment Type: Full-time, Permanent
• Compensation: INR 2.67 Lakhs to 5 Lakhs Per Annum + Unlimited Performance Incentives
• Eligibility: Any Graduate
• Work Location: Gurgaon (Sector 44),Haryana

Customer Service Associate

• Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
• Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently.
• Experience Management: Maintain high standards of customer satisfaction and positive brand perception.

Candidate Profile & Qualifications

• Minimum Education: Any Graduate
• Experience Level: 0 to 4 years of experience. Prior experience in customer support is advantageous but not mandatory.
• Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
• Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.
• Technical Skills: Basic computer proficiency and familiarity with standard office applications.
• Core Attributes: Quick learner, result-oriented, self-motivated, and a collaborative team player.

Remuneration & Career Growth

• Performance-driven environment with an unlimited monthly incentive structure.
• Professional exposure to financial markets and diverse client demographics.
• Structured skill development initiatives and fast-track internal career progression.

Application Process Interested candidates are invited to schedule an immediate interview slot for a quick response

Submit CV via WhatsApp: Forward your updated resume to [phone removed]

Contact Person:Harsh Shukla (Human Resources)

Role: Customer Support Executive

Industry Type: Insurance

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Category: Banking Operations

EducationUG: Any Graduate