MUMBAI · FULLTIME
Customer Support Executive (Fresher)

Trigent Software
Mumbai · onsite · Posted 4d ago
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Section · 01
About this role
Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus.
Note
100% Work from Office
Only Night Shifts | Shift Hours: 9.5Hrs
Good English Communication Skills
HR
Subhijeetsingh
[email removed]
Sourced from naukri
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Section · 02
Skills
Section · Company
About Trigent Software

Trigent Software
IT Services & Consulting
2.3k+
employees
1995
31 years old
Southborough, Massachusetts
United States (USA)
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619 reviews
Culture
3.1
Career growth
2.9
Work-life
3.3
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