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    Job · 21313787

    MUMBAI · FULLTIME

    Customer Support Executive (Fresher)

    Trigent Software

    Trigent Software

    Mumbai · onsite · Posted 4d ago

    Sourced fromNaukri
    UndisclosedFresherfulltimeMumbai

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    Section · 01

    About this role

    Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus.


    Note
    100% Work from Office
    Only Night Shifts | Shift Hours: 9.5Hrs
    Good English Communication Skills


    HR

    Subhijeetsingh

    [email removed]

    Sourced from naukri

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    Section · 02

    Skills

    Customer ServiceSemi VoiceCustomer SupportGood English CommunicationcseCustomer CareBpo Customer ServiceInternational Call CenterInternational Voice ProcessCommunication SkillsInternational BPObpovoice processVoice SupportBpo Voice

    Section · Company

    About Trigent Software

    Trigent Software

    Trigent Software

    IT Services & Consulting

    2.3k+

    employees

    1995

    31 years old

    Southborough, Massachusetts

    United States (USA)

    About

    Trigent is a software development company in US offering Application Development, BI Consulting, QA Testing, Cloud Services, Infrastructure services to US clients.

    Industries

    IT Services & ConsultingBPO/KPO

    Employee ratings

    619 reviews

    3.3/ 5

    Culture

    3.1

    Career growth

    2.9

    Work-life

    3.3

    Employees rate it well for

    Salary86Senior Management38Work Culture38Work Environment32Work Life Balance27

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