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    Job · 21144759

    MUMBAI · FULLTIME

    Customer Support Executive For TIRA Cosmetic (Voice) || Only Exp !

    Business Services

    Business Services

    Mumbai · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹2.0L - ₹4.0L PA0–5 yrsfulltimeMumbai

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    Section · 01

    About this role

    JOB OPENING TIRA Cosmetics Customer Support !


    Position: Customer Support Executive (TIRA Cosmetics) / Voice Proces

    Job Responsibilities:-

    • Handle customer queries and concerns through appropriate communication channels.
    • Provide end-to-end resolution and ensure customer satisfaction.
    • Take ownership of customer issues and follow through to closure.
    • Maintain service quality standards and process compliance.
    • Escalate complex issues when required and coordinate with relevant teams.

    Eligibility Criteria:-

    • Versant V5 certification/score is mandatory.
    • Minimum 6 months of experience
    • Strong problem-solving and customer-handling skills.
    • Ability to take ownership and resolve customer concerns efficiently.
    • Immediate joiners preferred.

    Work Schedule:-

    • Shift Timing: 9:00 AM to 7:00 PM (9-hour shift)
    • Working Days: 6 days a week
    • Weekly Off: Rotational

    Compensation:-

    • Take-home Salary: 22,000 to 28,000 per month

    Location:- Airoli, Navi Mumbai


    How to Apply ?


    Interested candidates meeting the above criteria can apply immediately.

    Contact us: HR Yash - [phone removed]

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    Section · 02

    Skills

    Customer SupportExcellent Communication In EnglishEcommerce DomainCustomer CareInbound ProcessSolving QueriesCustomer QueriesCustomer HandlingGood Comm SkillsE-commerceHandling Customer QueriesQuery Resolutionvoice processVoice SupportTelecalling

    Section · Company

    About Business Services

    Business Services

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹2L – ₹4L PA

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