Customer support Executive (Email/Chat)
TP · Hyderabad · onsite · Posted 60d ago
₹1.2L - ₹3.2L PA0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job description
Contact: Dipti Kumari ([phone removed])
1. Respond quickly to customer requests/needs to maintain a high level of customer satisfaction.
2. Resolve queries through Email and chat.
3.Track unresolved issues through to resolution, within agreed time limits.
4.Maintain individual performance towards client KPIs.
Regards,
Dipti
Sourced from naukri
Skills
International Chat ProcessCustomer Retentioncustomer satisfactionEmail SupportInternational Non Voice