Customer Support Executive | Domestic Voice & Semi Voice Process
SHININGSTARS INSTITUTIONS AND TRAVELS · Bengaluru · onsite · Posted 41d ago
About a minute. You'll make an account on the way through.
About this role
Location: Bangalore (Kudlu Gate & Shivajinagar)
Industry: BPO / ITES / Customer Support
Openings: 400+ | Immediate Joining
Job Description
We are hiring for multiple customer support and account management processes in Bangalore. Openings are available across voice, semivoice, and KAM roles. Freshers, MBA freshers, and experienced candidates are welcome to apply.
Key Responsibilities
- Handle customer queries via voice and semivoice support.
- Provide accurate resolutions and maintain professional communication.
- Ensure customer satisfaction and coordinate with internal teams.
- For KAM role: manage key accounts, build client relationships, and drive performance.
Eligibility Criteria
- Qualification: Any Graduate (10+2+3).
- MBA freshers eligible for KAM role.
- Freshers and experienced candidates can apply.
- Fluent in English and Hindi (mandatory).
- Versant Level: 4.
Kudlu Gate
Voice Process
- Fresher: 21,000 CTC/month (16,000 takehome) Annual: 2.52L CTC / 1.92L TH
- Experienced: Up to 22,000 CTC/month (17,000 takehome) Annual: 2.64L CTC / 2.04L TH
- Apprenticeship: Fresher 19,000 TH | Experienced 20,000 TH Annual: 2.28L 2.40L TH
- Shifts: 9 am8 pm (female), 9 am–9 pm (male).
- 6 days working, rotational week off.
Shivajinagar
Semi Voice & Voice Process
- Fresher: 22,000 CTC/month (17,000 takehome) Annual: 2.64L CTC / 2.04L TH
- Experienced: Up to 25,000 CTC/month (19,000–20,200 takehome) Annual: 3.00L CTC / 2.28L–2.42L TH
- Apprenticeship: 21,000 TH Annual: 2.52L TH
- Shifts: 8 am–8 pm (female), 8 am–12 am (male).
- 6 days working, rotational week off.
Key Account Manager (KAM)
- MBA Fresher: 25,000 CTC/month (20,000 takehome) Annual: 3.00L CTC / 2.40L TH
- Experienced: Up to 30,000 CTC/month (25,000 takehome) Annual: 3.60L CTC / 3.00L TH
- Apprenticeship: 22,500 TH Annual: 2.70L TH
- Shifts: 7 am–9 pm (any 9 hours, rotational).
- 6 days working, rotational week off.
Why Join Us
Bulk openings with immediate joining.
Career growth opportunities in customer support and account management.
Work from office with structured training and support.
How to Apply
Interested candidates can reach out directly on WhatsApp/Call at [phone removed]. Mention “CSA/KAMBangalore and share the CV(Kudlu Gate/Shivajinagar)” while messaging.
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About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹2L – ₹3.5L PA
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