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    Job · 17045173

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Support Executive | Domestic Voice & Semi Voice Process

    SHININGSTARS INSTITUTIONS AND TRAVELS · Bengaluru · onsite · Posted 41d ago

    ₹2.0L - ₹3.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Location: Bangalore (Kudlu Gate & Shivajinagar)

    Industry: BPO / ITES / Customer Support

    Openings: 400+ | Immediate Joining



    Job Description

    We are hiring for multiple customer support and account management processes in Bangalore. Openings are available across voice, semivoice, and KAM roles. Freshers, MBA freshers, and experienced candidates are welcome to apply.


    Key Responsibilities

    • Handle customer queries via voice and semivoice support.
    • Provide accurate resolutions and maintain professional communication.
    • Ensure customer satisfaction and coordinate with internal teams.
    • For KAM role: manage key accounts, build client relationships, and drive performance.

    Eligibility Criteria

    • Qualification: Any Graduate (10+2+3).
    • MBA freshers eligible for KAM role.
    • Freshers and experienced candidates can apply.
    • Fluent in English and Hindi (mandatory).
    • Versant Level: 4.


    Kudlu Gate

    Voice Process

    • Fresher: 21,000 CTC/month (16,000 takehome) Annual: 2.52L CTC / 1.92L TH
    • Experienced: Up to 22,000 CTC/month (17,000 takehome) Annual: 2.64L CTC / 2.04L TH
    • Apprenticeship: Fresher 19,000 TH | Experienced 20,000 TH Annual: 2.28L 2.40L TH
    • Shifts: 9 am8 pm (female), 9 am–9 pm (male).
    • 6 days working, rotational week off.


    Shivajinagar

    Semi Voice & Voice Process

    • Fresher: 22,000 CTC/month (17,000 takehome) Annual: 2.64L CTC / 2.04L TH
    • Experienced: Up to 25,000 CTC/month (19,000–20,200 takehome) Annual: 3.00L CTC / 2.28L–2.42L TH
    • Apprenticeship: 21,000 TH Annual: 2.52L TH
    • Shifts: 8 am–8 pm (female), 8 am–12 am (male).
    • 6 days working, rotational week off.

    Key Account Manager (KAM)

    • MBA Fresher: 25,000 CTC/month (20,000 takehome) Annual: 3.00L CTC / 2.40L TH
    • Experienced: Up to 30,000 CTC/month (25,000 takehome) Annual: 3.60L CTC / 3.00L TH
    • Apprenticeship: 22,500 TH Annual: 2.70L TH
    • Shifts: 7 am–9 pm (any 9 hours, rotational).
    • 6 days working, rotational week off.

    Why Join Us

    Bulk openings with immediate joining.

    Career growth opportunities in customer support and account management.

    Work from office with structured training and support.


    How to Apply

    Interested candidates can reach out directly on WhatsApp/Call at [phone removed]. Mention “CSA/KAMBangalore and share the CV(Kudlu Gate/Shivajinagar)” while messaging.




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    Sourced from naukri

    Skills

    CSATSemi VoiceCustomer SupportHindiCustomer CareUpsellingTarget AchievementDomesticFresher Hiringrevenue generationCallingCommunication SkillsFresherConvincing PowerSalescold callingvoicebpovoice processAhtVoice SupportTelecallingBpo VoiceTelesales

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹3.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Support Executive | Domestic Voice & Semi Voice Process · waiting for your command