Customer Support Executive - Domestic Semi-Voice Process
TP · Bengaluru · onsite · Posted 45d ago
About a minute. You'll make an account on the way through.
About this role
DM for Apply: Deba-[phone removed]
We are hiring Customer Support Executives for a domestic semi-voice process based in Marathahalli. This role is ideal for candidates comfortable managing customer queries through both phone calls and emails during day shifts.
Salary & Compensation
* CTC: 27,000 per month
* In-Hand / Take-Home Salary: 21,700 per month
Eligibility Criteria
* Education: Graduate or Currently Pursuing Graduation
* Experience: Minimum 1 year of experience in BPO / BPM sector (Mandatory).
Key Responsibilities
* Provide accurate resolutions to customer issues while maintaining quality standards.
* Document call details and support tickets accurately in the portal.
* Follow communication guidelines and process workflows efficiently.
Desired Candidate Profile
* Language Requirements: Fluent in English and manageable Hindi.
* Process Type: Comfortable working in a semi-voice environment (Voice + Email).
* Shift Preference: Looking for a fixed Day Shift role.
* Work Schedule: Ready to work 6 days a week with 1 rotational day off.
Perks & Work Environment
* Fixed Day Shift (No night shifts).
* Stable domestic process with balanced voice and email responsibilities.
* Central location in Marathahalli with good accessibility.
Sourced from naukri