Customer Support Executive-Digital Marketing Process
TP · Gurugram · onsite · Posted 1d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Urgent hiring- Digital Marketing Process
Key Responsibilities:
- Respond to customer queries through voice, chat, and other support channels.
- Write clear, professional, and customer-friendly responses.
- Understand customer problems and provide logical solutions.
- Assist customers with technical issues related to digital marketing platforms.
- Use AI tools to find information and resolve queries efficiently.
- Handle multiple CRM tools and applications while assisting customers.
- Manage difficult customer situations with patience and professionalism.
- Stay updated with new tools, technologies, and digital marketing trends.
Preferred candidate profile:
- Graduation required
- Basic understanding of digital marketing or minimum 3 years international customer voice support
- Familiarity with Google Ads, Google Merchant Center, or Google Analytics.
- Experience in customer support, technical support, or digital marketing support will be an advantage.
Interested candidates can share their resume on WhatsApp [phone removed]
Contact Person: Swati
Sourced from naukri
Skills
Inbound ProcessInternational Call CenterInternational Voice ProcessInternational BPOGoogle AdsFacebook AdsInstagram AdsTechnical Voice Process