Customer Support Executive - Chat
TP · Mohali · onsite · Posted 49d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Handle customer inquiries and resolve issues through chat support.
- Provide excellent customer service and ensure satisfaction.
- Work efficiently to meet productivity targets and deadlines.
- Collaborate with team members to achieve common goals.
- Maintain accurate records of customer interactions and transactions.
- Continuously improve knowledge and skills to enhance performance.
Job Requirements
- Proficient in using computer systems and software applications.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changes.
- Strong problem-solving and analytical skills.
- Attention to detail and ability to maintain accuracy.
- Ability to work independently and as part of a team.
- Typing speed: 30 WPM.
- Accuracy: 90%.
- Language proficiency: B2.
- Education: 10th + 2.
Sourced from naukri
Skills
Customer ServiceCustomer Supportanalytical thinkingsupport executiveCommunication And Interpersonal Skills