Customer Support Executive- Chat Process/U

Roles and Responsibilities :

• Provide exceptional customer support through /email, or chat to resolve customer queries and concerns.
• Handle , emails, and chats in a timely and efficient manner.
• Resolve issues promptly and professionally while maintaining a positive attitude.
• Escalate complex issues to senior team members when necessary.

Job Requirements :

• 0-7 years of experience in BPO/Call Centre environment./ANY.
• Excellent communication skills with the ability to handle multiple conversations simultaneously.
• Basic computer knowledge with proficiency in Microsoft Office applications (Word, Excel).
• Fresh graduates are welcome to apply/UG ALSO.