Customer Support Executive- Chat Process/U

Roles and Responsibilities :

• Provide exceptional customer support through email, or chat to resolve customer queries and concerns.
• Handle a high volume of calls, emails, and chats in a timely and efficient manner.
• Identify opportunities to upsell/cross-sell relevant products or services based on customer needs.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 0+ years of experience in BPO/Call Centre environment/Any.
• Good communication skills with the ability to articulate complex information clearly.
• Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
• Fresh graduate/Undergraduate) candidates are welcome to apply.