Customer Support Executive(Blended Process)- HR Shaeesta

Job Responsibilities

• Handle customer queries through Voice, Chat, and Email channels.
• Provide prompt and accurate resolutions to customer concerns.
• Deliver excellent customer service and maintain customer satisfaction.
• Document customer interactions as per process guidelines.
• Meet quality and productivity targets.

Eligibility Criteria

• Freshers only
• HSC (12th Pass) candidates are eligible.
• Graduates from any discipline are welcome.
• Good verbal and written communication skills.
• Comfortable working in rotational/night shifts.
• Basic computer knowledge is required.
• Immediate joiners preferred.