Customer Support Executive (Backend Executive)

Job Description :-

• Respond to customer inquiries via chat support, providing product information and guidance as needed.
• Resolve customer complaints and issues efficiently and effectively.
• Escalate complex problems to the appropriate department or personnel.
• Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and actions taken.
• Follow up on customer interactions when necessary.
• Hands on experience on Documents verification.

For More information call on - [phone removed](HR Dipti)

Regards,

Dipti