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    Job · 21444179

    BENGALURU · FULLTIME

    Customer Support Executive- B2B- Hindi

    TP

    TP

    Bengaluru · onsite · Posted 2d ago

    Sourced fromNaukri
    ₹2.0L - ₹3.0L PA1–2 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Hiring: Customer Support Executive Seller Support (B2B Voice Process)


    Company: Teleperformance

    Process: Seller Support


    Role: Seller Support Executive – B2B Voice Process


    Job Location: Marathahalli, Bangalore


    Experience: Minimum 1 year of Customer Support experience preferred (on paper)


    Job Description:


    We are hiring Customer Support Executives for the Myntra Seller Support process. The role involves handling seller queries, providing assistance, and ensuring a smooth support experience for business sellers.


    Key Responsibilities:


    - Handling calls with sellers.

    - Resolve seller queries related to orders, accounts, and platform-related issues.

    - Provide accurate information and timely resolutions.

    - Maintain professional communication with sellers.

    - Ensure high customer satisfaction and follow process guidelines.


    Candidate Requirements

    - Good English and Hindi communication skills.

    - Excellent Hindi communication skills are mandatory.

    - Minimum 1 year of Customer Support experience preferred, with valid employment documents.

    - Strong communication, problem-solving, and interpersonal skills.

    - Immediate joiners preferred.

    Graduate required only


    Salary & Benefits:

    - CTC: 27,000 per month

    - Take-home Salary: Approximately 21,700 per month


    Work Details:

    - Working Days: 6 days a week

    - Shift Timing: General Shift

    1 Day rotational week off

    - Work Location: Marathahalli, Bangalore


    How to Apply

    Interested candidates can apply on [phone removed]- HR Quaemah Zafar



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    Section · 02

    Skills

    B2BHandling CallsSolving QueriesInbound Callskey account managementVoice Support

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