Customer Support & Coordination Executive
People’s University · Bhopal · onsite · Posted 22d ago
₹1.8L - ₹3.0L PA1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Position: Customer Care & Coordination Executive
We are looking for a friendly, confident, empathetic, and well-organized female professional to join our team as a Customer Care & Coordination Executive.
Key Responsibilities:
- Handle customer enquiries through calls, WhatsApp, chat, and other communication channels.
- Assist customers by providing information about our services.
- Handle customer queries and concerns professionally and efficiently.
- Conduct customer follow-ups and ensure a positive customer experience.
- Support day-to-day administrative and coordination activities.
- Prepare basic reports and maintain accurate records.
Candidate Profile:
- Graduate in any discipline.
- Excellent communication and interpersonal skills.
- Good command of English and Hindi.
- Pleasant, polite, patient, and empathetic personality.
- Good computer, WhatsApp, and email skills.
- Strong follow-up, coordination, and organizational abilities.
- Prior experience in customer care, healthcare/wellness, or administration will be an advantage.
Mail ID: [email removed]
Contact No: [phone removed]
Sourced from naukri
Skills
Customer ServiceCustomer Retentioncustomer satisfactionAfter Sales ServiceCustomer Relationship
About People’s University

People’s University
Education & Training
3.8k+
employees
2011
15 years old
Bhopal
PK
₹3L PA avg
Avg at People’s University
₹1.8L – ₹3L PA
This role
About
People's University is a significant educational institution in Central India, characterized by its extensive campus and commitment to providing a conducive learning environment.
Industries
Education & Training
Employee ratings
10 reviews
3.0/ 5
Culture
3.3
Career growth
2.4
Work-life
3.6
Employees rate it well for
Work-Life Balance32Company Culture30
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