{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support & Business Coordination Executive","description":"

Job Summary

We are looking for a dynamic Customer Support & Business Coordination Executive to manage customer communication while supporting business development, corporate client coordination, MIS reporting, online system management and office administration.

Key Responsibilities

Manage customer calls and provide prompt assistance with queries.
Coordinate with internal teams to resolve customer requirements.
Maintain regular communication with customers and prospects.
Conduct cold calling and outbound calling for lead generation.
Identify and follow up with corporate/B2B prospects.
Support business development and client acquisition activities.
Coordinate customer and corporate meetings.
Update customer details, activities and follow-ups in the online system/CRM.
Prepare monthly MIS reports and analyse business/customer data.
Maintain accurate records and documentation.
Assist with day-to-day office administration.
Handle emails, correspondence and customer follow-ups.
Prepare information and presentations for customer/client meetings.

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