DELHI · FULLTIME
Customer Support (BPO - Voice - US Shifts)
Achieve High Hr Services New Delhi
Delhi · onsite · Posted 4d ago
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Undisclosed0–4 yrsfulltimeDelhi
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Section · 01
About this role
Monitoring daily operations and KPIs
Ensures operational efficiency and customer satisfaction
Ensuring effective communication within the team
Stay updated with international calling regulations and standards
Manage customer inquiries
Strong communication skills and interpersonal skills
Problem-solving capabilities
Decision-making abilities
Emotional intelligence
Leadership and motivational skills
Ensures operational efficiency and customer satisfaction
Ensuring effective communication within the team
Stay updated with international calling regulations and standards
Manage customer inquiries
Required Candidate profile
Open for Night Shifts (US Shift)Strong communication skills and interpersonal skills
Problem-solving capabilities
Decision-making abilities
Emotional intelligence
Leadership and motivational skills
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Section · 02
Skills
Customer ServiceCustomer SupportCustomer CareUpsellingOutboundInternationalInside SalesBusiness DevelopmentTelecallerKPOUS ProcessSalesLead Generationcold callingvoicebpoCustomer AcquisitionTelecallingTelesalesOutbound ProcessUS Sales