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    Job · 21145462

    REMOTEFULLTIME

    Customer Support - BPO - US Voice Process - Night Shift - WFH

    31West Global Services

    31West Global Services

    Remote · remote · Posted 6d ago

    Sourced fromNaukri
    ₹3.0L - ₹3.5L PA2–4 yrsfulltimeRemote

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    Section · 01

    About this role

    NO FRESHERS - No Career Gaps
    .
    - 2-4 Yrs Exp in US Voice BPO ***
    - Handle Inbound Calls From US Client
    - Provide Accurate Resolution
    - Maintain Call Quality and C-SAT Score
    - Update Records & Follow SOP
    .
    WhatsApp CV: [phone removed]
    Call: [phone removed]

    Required Candidate profile

    3+ Yrs Exp in US INBOUND VOICE Process
    Excellent Spoken English - REQ
    Must have Personal Laptop + Wi-Fi
    6 days working
    Rotational W/off
    Permanent WFH
    WhatsApp CV: [phone removed]

    Perks and benefits

    .
    Permanent WFH - Work from anywhere in India!!
    .

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    Section · 02

    Skills

    Customer ServiceInternational VoicecseTechnical SupporttseCROTSOCcaCceCall CenterCSRTroubleshooting SkillsTSRcsatsaCustomer Support RepresentationInternational BPObpoinboundInbound Voice ProcessTechnical Voice ProcessTechnical ProcessUS BPO

    Section · Company

    About 31West Global Services

    31West Global Services

    31West Global Services

    IT Services & Consulting

    25

    employees

    2002

    24 years old

    San

    US

    ₹3.9L PA avg

    Avg at 31West Global Services

    ₹3L – ₹3.5L PA

    This role

    About

    31West Global Services specializes in outsourcing, delivering efficient tech and customer support to SMEs globally.

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    4.9

    Career growth

    4.9

    Work-life

    4.9

    Employees rate it well for

    Compensation & Benefits39Company Culture38

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