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    Job · 16963384

    31West Global Services logo

    Customer Support - BPO - US Voice Process - Night Shift - WFH

    31West Global Services · Remote · remote · Posted 41d ago

    ₹3.0L - ₹3.5L PA2–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    NO FRESHERS - No Career Gaps
    .
    - 2-4 Yrs Exp in US Voice BPO ***
    - Handle Inbound Calls From US Client
    - Provide Accurate Resolution
    - Maintain Call Quality and C-SAT Score
    - Update Records & Follow SOP
    .
    WhatsApp CV: [phone removed]
    Call: [phone removed]

    Required Candidate profile

    3+ Yrs Exp in US INBOUND VOICE Process
    Excellent Spoken English - REQ
    Must have Personal Laptop + Wi-Fi
    6 days working
    Rotational W/off
    Permanent WFH
    WhatsApp CV: [phone removed]

    Perks and benefits

    .
    Permanent WFH - Work from anywhere in India!!
    .

    Sourced from naukri

    Skills

    Customer ServiceInternational VoicecseTechnical SupporttseCROTSOCcaCceCall CenterCSRTroubleshooting SkillsTSRcsatsaCustomer Support RepresentationInternational BPObpoinboundInbound Voice ProcessTechnical Voice ProcessTechnical ProcessUS BPO

    About 31West Global Services

    31West Global Services logo

    31West Global Services

    IT Services & Consulting

    25

    employees

    2002

    24 years old

    San

    US

    ₹3.9L PA avg

    Avg at 31West Global Services

    ₹3L – ₹3.5L PA

    This role

    About

    31West Global Services specializes in outsourcing, delivering efficient tech and customer support to SMEs globally.

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    4.9

    Career growth

    4.9

    Work-life

    4.9

    Employees rate it well for

    Compensation & Benefits39Company Culture38

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support - BPO - US Voice Process - Night Shift - WFH · waiting for your command