PUNE · FULLTIME
Customer Support Associate
Vertex Cosmos
Pune · onsite · Posted 44d ago
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Section · 01
About this role
Hiring: Customer Support Executive International Voice Process (E-commerce Platform)
We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.
Position: Customer Support Executive
Location: Pune
Process: International Voice E-commerce
Job Responsibilities:
Handle customer queries through international voice calls
Provide excellent customer service and resolve customer concerns
Assist customers with orders, payments, delivery, returns, and other issues
Maintain quality standards and achieve process targets
Candidate Requirements:
Excellent verbal communication skills
Minimum 6 months of experience in International Voice Process
Freshers with excellent communication skills may also be considered (UG/Graduate)
Customer handling skills and a positive attitude
Salary & Benefits:
CTC: Up to 35,000
Cab facility available
Rotational shifts
5.5 days working
Interview Process:
Virtual Interview
Interested candidates can apply and grow their career with us!
Share your updated CV to apply.
HR- Bhagyashree-[phone removed]
[email removed]
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Section · 02
Skills
Section · Company
About Vertex Cosmos
Vertex Cosmos
IT Services & Consulting
394
employees
2021
5 years old
Gurgaon / Gurugram, Haryana
India
₹2.9L PA avg
Avg at Vertex Cosmos
₹2L – ₹4L PA
This role
About
Welcome to Transcom! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions!"
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