Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 13835151

    HYDERABAD · FULLTIME

    Customer Support Associate

    DoorDash logo

    DoorDash

    Hyderabad · onsite · Posted 57d ago

    Sourced fromNaukri
    Undisclosed0–2 yrsfulltimeHyderabad

    About a minute. You'll make an account on the way through.

    agent · working

    • Read this posting0.3s
    • Found the form on Naukri · 12 questions to answer1.6s
    • Decided the answers for all of them2.2s
    • Tailor your résumé to this role
    • Waiting for you

    Section · 01

    About this role

    Roles and Responsibilities :
    • Provide exceptional customer support through chat, email, or phone to resolve customer queries and concerns in a timely and professional manner.
    • Process customer requests, troubleshoot issues, and escalate complex problems to senior team members when necessary.
    • Maintain accurate records of all interactions with customers using our CRM system.
    • Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.

    Job Requirements :

    • 0-2 years of experience in BPO/Call Centre environment or related field.
    • Strong communication skills for effective interaction with international clients over phone calls.
    • Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
    • Basic knowledge of computer applications such as MS Office Suite.

    Sourced from naukri

    Section · 02

    Skills

    International CallingInternational Voice Processvoice processChat Process

    Section · Company

    About DoorDash

    Actively hiring
    DoorDash logo

    DoorDash

    Hiring

    IT Services & Consulting

    Restaurant delivery.

    8.6k+

    employees

    2013

    13 years old

    San Francisco, California

    United States

    ₹31L PA avg

    Avg at DoorDash

    About

    At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

    DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

    Industries

    AppsConsumerDeliveryE-Commerce PlatformsFood DeliveryMarketplace

    Employee ratings

    7 reviews

    3.9/ 5

    Culture

    3.2

    Career growth

    2.5

    Work-life

    4.7

    Employees rate it well for

    Work-Life Balance49Overall Company39

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Associate · waiting for your command