HYDERABAD · FULLTIME
Customer Support Associate
DoorDash
Hyderabad · onsite · Posted 57d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
- Provide exceptional customer support through chat, email, or phone to resolve customer queries and concerns in a timely and professional manner.
- Process customer requests, troubleshoot issues, and escalate complex problems to senior team members when necessary.
- Maintain accurate records of all interactions with customers using our CRM system.
- Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.
Job Requirements :
- 0-2 years of experience in BPO/Call Centre environment or related field.
- Strong communication skills for effective interaction with international clients over phone calls.
- Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
- Basic knowledge of computer applications such as MS Office Suite.
Sourced from naukri
Section · 02
Skills
Section · Company
About DoorDash
DoorDash
HiringIT Services & Consulting
Restaurant delivery.
8.6k+
employees
2013
13 years old
San Francisco, California
United States
₹31L PA avg
Avg at DoorDash
About
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.
Industries
Employee ratings
7 reviews
Culture
3.2
Career growth
2.5
Work-life
4.7
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