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    Job · 12531702

    MUMBAI · FULLTIME

    Customer Support Associate

    WT

    Witbloom Training Placement

    Mumbai · onsite · Posted 63d ago

    Sourced fromFoundit
    Not disclosed0–2 yrsfulltimeMumbai

    About a minute. You'll make an account on the way through.

    agent · working

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    • Found the form on Foundit · 14 questions to answer1.0s
    • Decided the answers for all of them2.3s
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    Section · 01

    About this role

    Key Responsibilities:

    • Respond promptly and professionally to customer inquiries via call, chat, and email
    • Resolve customer issues efficiently while maintaining service quality
    • Document and record all customer interactions and transactions accurately
    • Follow organizational standards and protocols to ensure superior service delivery
    • Maintain a positive and empathetic attitude towards customers at all times

    Required Candidate Profile:

    • Freshers and experienced candidates can apply
    • Preference for candidates with experience in domestic voice processes
    • Ability to work in rotational shifts
    • Strong communication and problem-solving skills
    • Commitment to delivering high-quality customer service

    Sourced from foundit

    Section · 02

    Skills

    Customer Servicecrm softwareProblem SolvingTechnical Supporttime managementData Entry

    Customer Support Associate · waiting for your command