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    Job · 15163581

    NoBroker logo

    Customer Support Associate (Voice Process)

    NoBroker · Bengaluru · onsite · Posted 50d ago

    ₹1.2L - ₹3.5L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities

    - Handle inbound customer calls and tickets regarding platform services.

    - Troubleshoot customer concerns promptly and follow up until resolution.

    - Coordinate with internal teams to resolve escalated queries within defined SLAs

    - Maintain clear logs and documentation in the CRM platform.



    Preferred candidate profile

    Excellent verbal communication skills in English and Hindi


    Sourced from naukri

    Skills

    Client Success

    About NoBroker

    NoBroker logo

    NoBroker

    Internet

    5.6k+

    employees

    2014

    12 years old

    Bangalore,Karnataka

    India

    ₹1.3L – ₹3.5L PA

    This role

    About

    NoBroker is India's #1 Real Estate Platform that provides end-to-end real estate solutions at a click. With customer-centric culture we work towards ensuring every customer has a smooth transaction.

    Industries

    Internet

    Employee ratings

    2,598 reviews

    3.0/ 5

    Culture

    2.8

    Career growth

    2.6

    Work-life

    2.8

    Employees rate it well for

    Salary367Senior Management283Work Culture251Work Life Balance211Work Environment154

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    Customer Support Associate (Voice Process) · waiting for your command