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    Job · 22546767

    Expert Staffing Solutions logo

    Customer Support Associate / Specialist

    Expert Staffing Solutions · Noida · onsite · Posted today

    ₹2.5L - ₹6.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    FOR MORE DETAILS - Connect with KHUSHI - [phone removed]


    Position: Customer Support Executive


    Process: International Voice / Chat / Blended

    Roles & Responsibilities

    • Interact with international customers and deliver exceptional support.
    • Understand customer concerns and provide quick, effective resolutions.
    • Assist customers with product, service and account-related queries.
    • Handle customer escalations with confidence and professionalism.
    • Maintain high service quality and customer satisfaction.
    • Achieve performance targets while ensuring a seamless customer experience.

    Eligibility Criteria

    • Excellent English communication skills.
    • Graduates and undergraduates can apply.
    • Freshers and experienced candidates (as per process requirements).
    • Strong interpersonal and problem-solving abilities.
    • Comfortable working in rotational shifts and 247 operations.

    Key Competencies

    • Excellent Communication
    • Customer Relationship Management
    • Active Listening
    • Problem Solving
    • Customer Handling

    FOR MORE DETAILS - Connect with KHUSHI - [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceInternational Chat ProcessCustomer Experiencecustomer satisfactionCustomer SupportBanking ProcessBpo Customer ServiceInsurance ProcessingInternational ProcessUS ProcessInternational Voice ProcessInternational BPOBlended Process

    About Expert Staffing Solutions

    Expert Staffing Solutions logo

    Expert Staffing Solutions

    Recruitment

    201-500

    employees

    2013

    13 years old

    New Delhi, Delhi

    India

    ₹3.1L PA avg

    Avg at Expert Staffing Solutions

    ₹2.5L – ₹6.5L PA

    This role

    About

    MNC

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.3/ 5

    Culture

    4.4

    Career growth

    4.2

    Work-life

    3.9

    Employees rate it well for

    Company Culture45Skill Development44

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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    Customer Support Associate / Specialist · waiting for your command