Customer Support Associate - Level 1
Arcatron Mobility · Pune · onsite · Posted 57d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information about products/services to customers.
- Resolve customer complaints/issues efficiently and escalate complex issues when necessary.
- Collaborate with internal teams to improve overall customer experience.
- Maintain high product knowledge to effectively support customers.
- Identify opportunities to upsell/cross-sell products/services based on customer needs.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ExperienceCustomer SupportCustomer ComplaintsUpsell
About Arcatron Mobility
Arcatron Mobility
25
employees
2015
11 years old
Pune
IN
₹6L PA avg
Avg at Arcatron Mobility
About
Arcatron is a designer of a wheelchair for senior citizens and individuals with limited mobility to access shower and commode in a secured and convenient manner. Its first product is Frido, an innovative Self Driven Shower and Commode Wheelchair, which fits in a suitcase. Founders are from NIT Calicut. Received undisclosed seed funding from Sudhir Mehta (Chairman, Pinnacle Industries) and angel investor Anoop Hingorani. Raise convertible note seed funding of $100K from Sudhir Mehta and Vaibhav Kulkarni. Also, raised undisclosed funding led by Sudhir Mehta, Harish Mehta and Ketan Dalal from the Indian Angel Network.
Industries
Assisted LivingHardwareHealth Care
Employee ratings
10 reviews
3.5/ 5
Culture
3.7
Career growth
3.2
Work-life
3.5
Employees rate it well for
Overall Company35Job Security33
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