Customer Support Associate International Voice Process
TP · Mohali · onsite · Posted 28d ago
About a minute. You'll make an account on the way through.
About this role
ob Description: We are hiring Customer Support Associates for the International Voice Process. The role involves handling customer queries, providing resolutions, and ensuring high customer satisfaction through effective communication.
Responsibilities:
Handle inbound/outbound customer calls.
Resolve customer queries in a timely and professional manner.
Maintain high levels of customer satisfaction.
Document customer interactions accurately.
Meet quality and productivity targets.
Eligibility:
Excellent English communication skills.
Graduate/Undergraduate can apply.
Freshers and experienced candidates are welcome.
Comfortable working in rotational shifts and night shifts.
Skills Required:
Good verbal and written communication.
Customer-centric approach.
Problem-solving skills.
Basic computer knowledge.
Location: HYD/Mohali
Process: International Voice Process
Shift: Rotational/Night Shift
Salary: 4 LPA
Contact HR: Yamanur K - [phone removed]
[email removed]
Sourced from naukri