Customer Support Associate / International Voice Executive
Shayn Group · Mumbai · onsite · Posted 56d ago
₹2.4L - ₹6.6L PA0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Manage international customer queries via phone, email & chat
* Provide exceptional service with CSAT score improvement focus
* Resolve issues promptly within SLA guidelines
Perks and benefits
Office cab/shuttle, Health insurance, Provident fundSourced from naukri
Skills
CSATInternational BankingInternational VoiceInternational Callingcustomer satisfactionInternational Technical SupportEnglishinternational customer supportInternational Call CenterInternational Voice ProcessInternational Customer serviceNet Promoter Score