JAIPUR · FULLTIME
Customer Support Associate (E-commerce)
a2z Youthsolution
Jaipur · onsite · Posted 71d ago
Sourced from
₹3.5L - ₹4.5L PA0–3 yrsfulltimeJaipur
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.2s
- Found the form on Naukri · 12 questions to answer1.4s
- Decided the answers for all of them2.8s
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Section · 01
About this role
Provide support to clients in English
Manage ecommerce orders, billing & customer issues
Maintain clarity
Ensure effective solutions for customer concerns
Record interactions & update CRM notes
Must clear NonVoice Versant test (C1 English)
Strong English communication (C1 fluency mandatory)
Comfortable with rotational shifts and 5.5 work days
Ability to manage customer query
Manage ecommerce orders, billing & customer issues
Maintain clarity
Ensure effective solutions for customer concerns
Record interactions & update CRM notes
Must clear NonVoice Versant test (C1 English)
Required Candidate profile
Minimum 6 months BPO / Ecommerce customer support experienceStrong English communication (C1 fluency mandatory)
Comfortable with rotational shifts and 5.5 work days
Ability to manage customer query
Perks and benefits
Salary 32k,5.5 days,Rotational shifts,Cab facilitySourced from naukri
Section · 02
Skills
Excellent Communication In EnglishC1 CertifiedBpo OperationsE-commerceCustomer Support Operationsvoice processExcellent Verbal And Written Communication Skills