{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support - Air & Sea Freight","description":"

Roles and Responsibilities

Provide exceptional customer support to air and sea freight clients, ensuring timely resolution of their queries and concerns.
Manage customer relationships through effective communication, coordination, and handling of shipments from origin to destination.
Handle customs clearance processes for both air imports and exports, including documentation preparation and submission.
Offer solutions to customers' logistics needs by providing expert advice on freight forwarding options.
Maintain accurate records of customer interactions, transactions, and shipment status updates.

Desired Candidate Profile

4-6 years of experience in air & sea freight industry with a focus on customer support or sales.
Strong understanding of air imports, air exports, custom clearance procedures, and international trade regulations.
Excellent communication skills with the ability to build strong relationships with customers at all levels.

","datePosted":"2026-09-02T00:00:00.000Z","validThrough":"2026-11-01T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"15225957"},"url":"https://myjobb.ai/jobs/customer-support-air-sea-freight/15225957","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Shiftco Shipping & Logistics India","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/7788913.gif"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}]}