Customer Support Agent
Valuelabs · Hyderabad · onsite · Posted 2d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to improve overall customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics such as resolution rate and response time.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer SupportTechnical SupportCustomer CareDomestic BPOCustomer HandlingCSRCustomer RelationshipCommunication SkillsConvincing PowerInternational BPOSalesbponon voice processvoice processnon voice
About ValueLabs
Valuelabs
IT Services & Consulting
7.0k+
employees
1997
29 years old
Hyderabad/Secunderabad, Telangana
India
About
Technology, innovation and problem solving €“ that€™s where we play. We specialize in digital enablement, software product development and data technology. We are a trusted technology partner to over 300 clients globally, serving them from 26 offices worldwide using our OneCompany® model of engagement.
We were born out of an unselfish act when we built a free, computer based learning program for school students. To sustain this financially, we used the same infrastructure for software projects and the original team of 3 people has now grown to over 7,500. The founding unselfish gene is intact and we bring that same spirit of service to clients globally.
We were born out of an unselfish act when we built a free, computer based learning program for school students. To sustain this financially, we used the same infrastructure for software projects and the original team of 3 people has now grown to over 7,500. The founding unselfish gene is intact and we bring that same spirit of service to clients globally.
Industries
IT Services & ConsultingSoftware Product
Employee ratings
2,182 reviews
3.5/ 5
Culture
3.3
Career growth
3.0
Work-life
3.5
Employees rate it well for
Work Life Balance245Senior Management236Salary195Work Culture188Job Security181
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