Customer Success Trainee
Ismartrecruit · Rajkot · onsite · Posted 28d ago
Not disclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About Us
iSmartRecruit is a SaaS tech company offering an ATS + CRM platform for recruitment agencies and corporates across the global market. We are on a mission to transform the hiring process worldwide.
With 10,000+ happy recruiters across 60+ countries, we are growing our team and looking for enthusiastic freshers to start their career in Customer Success.
About The Opportunity
We are looking for energetic and responsible freshers to join our 5-Month Customer Success Training Program.
During the training, you will learn our product, recruitment processes, customer communication and SaaS Customer Success practices while working closely with our team.
Training Duration: 5 Months
Stipend: 4,000/month from the 2nd month
After Successful Completion: Full-time employment as a Customer Success Executive with 2,40,000/year + incentives, based on performance during the training period.
Key Responsibilities
Career Path
Customer Success Trainee → 5-Month Training → Customer Success Executive
Compensation & Benefits
iSmartRecruit is a SaaS tech company offering an ATS + CRM platform for recruitment agencies and corporates across the global market. We are on a mission to transform the hiring process worldwide.
With 10,000+ happy recruiters across 60+ countries, we are growing our team and looking for enthusiastic freshers to start their career in Customer Success.
About The Opportunity
We are looking for energetic and responsible freshers to join our 5-Month Customer Success Training Program.
During the training, you will learn our product, recruitment processes, customer communication and SaaS Customer Success practices while working closely with our team.
Training Duration: 5 Months
Stipend: 4,000/month from the 2nd month
After Successful Completion: Full-time employment as a Customer Success Executive with 2,40,000/year + incentives, based on performance during the training period.
Key Responsibilities
- Learn and develop a strong understanding of the iSmartRecruit platform.
- Assist with customer onboarding and product training.
- Communicate with customers through calls and emails.
- Understand customer requirements and assist with their queries.
- Coordinate with internal teams to resolve customer issues.
- Follow up with customers and maintain customer records.
- Collect customer feedback and share it with the team.
- Continuously improve product knowledge and customer-handling skills.
- Freshers interested in Customer Success, SaaS and technology.
- Good verbal and written English communication skills.
- Positive attitude and willingness to learn.
- Good interpersonal and problem-solving skills.
- Basic computer and internet knowledge.
- Ability to work in a team and take ownership of responsibilities.
- Prior experience or exposure to recruitment agencies will be a big plus.
Career Path
Customer Success Trainee → 5-Month Training → Customer Success Executive
Compensation & Benefits
- 4,000/month stipend from the 2nd month of training
- 2,40,000/year + incentives after successful completion of training
- Structured 5-month training
- International working exposure
- Opportunity to work with global customers
- Career growth opportunities
- 5 days working
- Work From Office Only
- Location: Rajkot Only
- Must be willing to work in the UK shift when required.
Sourced from foundit
Skills
Basic computer and internet knowledgeiSmartRecruit platformSaaS Customer Success practicescustomer communication
About iSmartRecruit
Ismartrecruit
Recruitment
Clarksburg
US
About
A SaaS provider of an ATS+CRM platform enhancing the recruitment process for agencies and corporates worldwide, fostering growth and innovation.
Industries
Recruitment
Employee ratings
2 reviews
3.8/ 5
Culture
4.8
Career growth
4.7
Work-life
4.7
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