Customer Success & Support Professional
SuperProcure · Kolkata · onsite · Posted 63d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Develop and implement effective customer success strategies to ensure high levels of customer satisfaction.
- Provide timely and professional support to customers via phone, email, or chat.
- Build strong relationships with customers to understand their needs and provide tailored solutions.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Analyze customer feedback and suggest improvements to products or services.
- Identify upsell and cross-sell opportunities to contribute to revenue growth.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Experiencecustomer satisfactioncrmcustomer feedbackcustomer successUpsell
About SuperProcure

SuperProcure
Software Product
Kolkata
IN
₹9.9L PA avg
Avg at SuperProcure
About
Digitalize to seamlessly integrate all the functions across an organization’s logistics & transport management
Industries
LogisticsProcurementSupply Chain ManagementTransportation
Employee ratings
10 reviews
4.8/ 5
Culture
4.7
Career growth
4.4
Work-life
4.7
Employees rate it well for
Overall Company48Company Culture47
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