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    Job · 12655674

    SuperProcure logo

    Customer Success & Support Professional

    SuperProcure · Kolkata · onsite · Posted 63d ago

    Undisclosed0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Develop and implement effective customer success strategies to ensure high levels of customer satisfaction.

    • Provide timely and professional support to customers via phone, email, or chat.

    • Build strong relationships with customers to understand their needs and provide tailored solutions.

    • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.

    • Analyze customer feedback and suggest improvements to products or services.

    • Identify upsell and cross-sell opportunities to contribute to revenue growth.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Experiencecustomer satisfactioncrmcustomer feedbackcustomer successUpsell

    About SuperProcure

    SuperProcure logo

    SuperProcure

    Software Product

    Kolkata

    IN

    ₹9.9L PA avg

    Avg at SuperProcure

    About

    Digitalize to seamlessly integrate all the functions across an organization’s logistics & transport management

    Industries

    LogisticsProcurementSupply Chain ManagementTransportation

    Employee ratings

    10 reviews

    4.8/ 5

    Culture

    4.7

    Career growth

    4.4

    Work-life

    4.7

    Employees rate it well for

    Overall Company48Company Culture47

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Success & Support Professional · waiting for your command