Customer Success & Operations Intern

Customer Success Operations Intern

You will shadow how a small team looks after its customers: onboarding, follow-ups, payment reminders and the daily update that keeps everyone honest. Nothing here is a simulation; every customer and every reminder is real.

What you will do

• Sit in on onboarding calls, then run one yourself once you know the drill
• Follow up with customers for documents, approvals and feedback, by phone, WhatsApp and email
• Note every customer requirement properly, so nothing is repeated back wrong later
• Send payment reminders for renewals, hosting and subscriptions, politely and on schedule
• Update the CRM or tracking sheet daily, so the teams picture is never stale
• Flag anything that looks like it is going wrong to the person running the account

What we are looking for

• Good communication in English and Kannada or Hindi
• Comfortable in Google Sheets, WhatsApp and a CRM or project tool
• Polite under pressure, since a payment reminder is still a customer conversation
• Available for a six-month internship
• Any graduate; a summer of customer-facing work counts more than the degree

Role at a glance

• Department: Customer success
• Location: Bengaluru
• Type: Internship
• Arrangement: Onsite, hybrid or remote
• Experience: 0 to 6 months
• Hours: Monday to Saturday

Application

Apply for Customer Success Operations Intern. A short form and your CV. No cover letter needed: tell us about one thing you have actually done.

1. Send the form. Your details, your CV and a few lines about something you have actually done.
2. We read every application. Someone who does the work reads it, not a filter.
3. A short call if it fits. We call to talk about the role and the work you described.
4. A conversation about real work. For most roles, a small practical exercise or a walk through work you have done.
5. We tell you the outcome. If we do not take it further, we say so, rather than leaving you waiting.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.