HYDERABAD · FULLTIME
Customer Success Manager
Apxor
Hyderabad · onsite · Posted 1d ago
Sourced from
Undisclosed2–5 yrsfulltimeHyderabad
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Section · 01
About this role
Customer Success Manager
Responsibilities:
Skills and Qualifications:
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Title: Customer Success Manager
Experience: 0-2 years
Employment Type: Intern, Full Time (3-6 months training, after which candidates may be converted to permanent employees based on performance)
Responsibilities:
- Partner with Account Executives to build growth strategies for your accounts and work with them through renewal and upsell conversations.
- Work closely with the product, engineering, sales, and marketing teams to bring the customer voice into their key conversations.
- Own the onboarding process, conduct hands-on training on the platform, answer ad hoc business and strategy questions, and share methodologies and insights.
- Plan and execute success plans and business reviews with client executives.
- Teach customers how to derive valuable insights from our highly technical product.
- Gain a deep understanding of the business needs of your clients.
- Effectively prioritize tasks in order to deliver on key business objectives.
Skills and Qualifications:
- Ability to learn and explain a technical product or concept.
- Problem-solving mentality.
- A customer-focused mentality and passion for customers' success.
- Good communication and analytical skills.
- Desire to uncover business insights by persistently looking at data and drive decision-making.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Graduation in B.Tech, B.Sc, M.Sc, MCA, or MBA.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
analytical thinkingOnboarding Processgrowth strategiesbusiness insightscustomer successOnboardingSalesUpsellmarketing
Section · Company
About Apxor
Apxor
Software Product
Hyderabad
IN
₹10.6L PA avg
Avg at Apxor
About
Apxor is a product analytics and user engagement company that helps businesses understand customer behavior through actionable insights. Their platform enables teams to run experiments, optimize user journeys, and improve retention using data-driven strategies. With a focus on growth and product intelligence, Apxor empowers organizations to make smarter decisions and enhance digital experiences.
Industries
AnalyticsIndustrialManufacturingMobile Apps
Employee ratings
8 reviews
4.4/ 5
Culture
4.2
Career growth
3.7
Work-life
4.5
Employees rate it well for
Work-Life Balance47Skill Development45
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