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    Job · 20638697

    PUNE · FULLTIME

    Customer Success Manager

    Star Technologies

    Star Technologies

    Pune · onsite · Posted 12d ago

    Sourced fromNaukri
    Undisclosed2–6 yrsfulltimePune

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    Section · 01

    About this role


    • Develop and implement comprehensive customer success strategies to drive business growth and retention.

    • Build and maintain strong relationships with key customers and stakeholders to understand their needs and provide tailored solutions.

    • Collaborate with cross-functional teams to identify and prioritize customer needs, ensuring alignment with company goals.

    • Conduct regular check-ins and progress updates with customers to ensure satisfaction and identify areas for improvement.

    • Analyze customer data and feedback to inform product development and improve overall customer experience.

    • Identify upsell and cross-sell opportunities to contribute to revenue growth.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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    Section · 02

    Skills

    Customer Experiencecrm softwarecrmsales toolscustomer successMarket TrendsSalesrelationship buildingUpselldata analysisProduct DevelopmentCommunication And Interpersonal Skills

    Section · Company

    About Star Technologies

    Star Technologies

    Star Technologies

    Electrical Equipment

    11-50

    employees

    1997

    29 years old

    Delhi/NCR, Delhi

    India

    ₹5.1L PA avg

    Avg at Star Technologies

    About

    Star Technologies is a pioneer in India's production of advanced optical fiber splicing machines and testing equipment, addressing growing industry demands.

    Industries

    Electrical Equipment

    Employee ratings

    10 reviews

    4.9/ 5

    Culture

    4.5

    Career growth

    4.2

    Work-life

    4.6

    Employees rate it well for

    Company Culture49Job Security49

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