PUNE · FULLTIME
Customer Success Manager

Star Technologies
Pune · onsite · Posted 12d ago
Sourced from
Undisclosed2–6 yrsfulltimePune
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Section · 01
About this role
- Develop and implement comprehensive customer success strategies to drive business growth and retention.
- Build and maintain strong relationships with key customers and stakeholders to understand their needs and provide tailored solutions.
- Collaborate with cross-functional teams to identify and prioritize customer needs, ensuring alignment with company goals.
- Conduct regular check-ins and progress updates with customers to ensure satisfaction and identify areas for improvement.
- Analyze customer data and feedback to inform product development and improve overall customer experience.
- Identify upsell and cross-sell opportunities to contribute to revenue growth.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer Experiencecrm softwarecrmsales toolscustomer successMarket TrendsSalesrelationship buildingUpselldata analysisProduct DevelopmentCommunication And Interpersonal Skills
Section · Company
About Star Technologies

Star Technologies
Electrical Equipment
11-50
employees
1997
29 years old
Delhi/NCR, Delhi
India
₹5.1L PA avg
Avg at Star Technologies
About
Star Technologies is a pioneer in India's production of advanced optical fiber splicing machines and testing equipment, addressing growing industry demands.
Industries
Electrical Equipment
Employee ratings
10 reviews
4.9/ 5
Culture
4.5
Career growth
4.2
Work-life
4.6
Employees rate it well for
Company Culture49Job Security49
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