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    Job · 15942190

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    Customer Success Manager

    stencil computing · Noida · onsite · Posted 47d ago

    Not disclosed2–4 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Ensure every customer gets value from day one. Drive retention, expansions, and product feedback loops.

    • Onboard new customers and drive adoption across their finance and operations teams
    • Monitor customer health and intervene proactively before churn signals appear
    • Own renewals and identify expansion opportunities within existing accounts
    • Serve as the voice of the customer inside the product and engineering teams
    • 2+ years of customer success or account management in a B2B SaaS company
    • Strong empathy and communication skills — you like solving problems for people
    • Comfortable discussing accounting and operations workflows with business users
    • Data-driven approach to managing customer health and success metrics
    • Experience with ERP, accounting, or fintech products
    • Familiarity with Indian SME or mid-market business operations

    Apply for this role

    Send us your details and a CV. Optionally, tell us what you've shipped that you're proud of — we read every one.

    Full Name

    Email Address

    Mobile Number

    LinkedIn / portfolio URL (optional)

    Why this role

    0 / 250 words

    Resume / CV

    Sourced from foundit

    Skills

    Erp AccountingData-Driven Approachfintech products

    Customer Success Manager · waiting for your command