Customer Success Manager - HRTech & Enterprise Accounts
MPloyChek · Chennai · onsite · Posted 63d ago
Not disclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
MPloyChek is a technology-led background verification platform owned and operated by NSQ Tech. We help employers conduct faster, more transparent and reliable employee screening.
Own enterprise relationships and help HR teams get measurable value from MPloyChek's background-verification platform.
Responsibilities
Skills: enterprise accounts,communication,sound analytical skills,management
Own enterprise relationships and help HR teams get measurable value from MPloyChek's background-verification platform.
Responsibilities
- Lead onboarding, adoption and ongoing success for enterprise accounts.
- Partner with HR and operations stakeholders on verification workflows and service outcomes.
- Monitor account health, usage, turnaround times and escalations.
- Identify opportunities to deepen engagement and improve customer experience.
- 3–6 years in enterprise customer success, account management, HRTech or BGV.
- Strong stakeholder management, communication and analytical skills.
- Experience with SaaS platforms, service reviews and escalations.
Skills: enterprise accounts,communication,sound analytical skills,management
Sourced from foundit
Skills
analytical thinkingsaas platformsEscalationsStakeholder Managementservice reviews