Customer Success Manager (Female & Local Candidates Only)
WIPL · Jaipur · onsite · Posted 30d ago
₹1.5L - ₹4.5L PA1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
*Onboard new customers smoothly
*Support product/service use
*Maintain customer satisfaction&retention
*Gather feedback and share insights with sales
*Liaison with sales & technical team for customer queries
*Good communication&interpersonal skills
*Proficient in Google Workspace
*Detail-oriented,organized & multitasker
*Positive attitude&willingness to learn
Saturday Benefits
*Support product/service use
*Maintain customer satisfaction&retention
*Gather feedback and share insights with sales
*Liaison with sales & technical team for customer queries
Required Candidate profile
*Understanding of CRM processes*Good communication&interpersonal skills
*Proficient in Google Workspace
*Detail-oriented,organized & multitasker
*Positive attitude&willingness to learn
Perks and benefits
Provident FundSaturday Benefits
Sourced from naukri
Skills
CSATCustomer Retentioncustomer satisfactionCustomer SupportPost Salescustomer successCustomer QueriesClient OnboardingProduct SupportPhone supportfollow upsEscalationsCustomer RelationshipCustomer OperationsComplaint HandlingChat Support
About WIPL
WIPL
2000
26 years old
Jaipur,Rajasthan
India
₹7.3L PA avg
Avg at WIPL
₹1.5L – ₹4.5L PA
This role
About
WIPLON offers Managed Hosting, Cloud Services, and 24/7 support for Shared, WordPress, VPS, and Dedicated Hosting. WIPLON specializes in providing a wide range of cloud technology services, including Managed Hosting and Cloud Services. The company offers solutions such as Shared Hosting, WordPress Hosting, VPS, and Dedicated Servers, all supported by 24/7 customer service. WIPLON focuses on enhancing online business growth for its clients through services like automatic backups, CDN services, free SSL/HTTPS, Plesk Panel with WP Toolkit, Jetpack Basic, premium malware detection and removal, and staging environments. Additionally, WIPLON provides 1-click solutions for ease of use and efficiency in managing online presences.
Industries
Cloud InfrastructureInformation TechnologyWeb Hosting
Employee ratings
10 reviews
3.6/ 5
Culture
2.9
Career growth
3.0
Work-life
3.8
Employees rate it well for
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