Customer Success Manager/ERP Implementation
Scrumbees Technologies · Vadodara · hybrid · Posted 64d ago
About a minute. You'll make an account on the way through.
About this role
Customer Success Manager / ERP Implementation
Location: Vadodara | Hybrid
Preferred Candidate Skills: Candidates with strong English communication skills and experience in ERP Implementation are eligible to apply.
Role & responsibilities
- Lead the end-to-end ERP implementation process
- Requirement Understanding and Documentation
- Onboarding and Training of Customers
- Customer Query Handling
- Resolving queries
- Supporting customers over phone/email/zoom meeting
- Customer Feedback
- Coordination with the technical Team
Preferred candidate profile
- Strong English Communication (Must Have)
- Understanding of Business Process (Sales/Purchase/Production)
- Should be able to travel when required - Once/Twice in a month
- ERP/CRM knowledge (Must Have)
- Customer- Centric Approach
Sourced from naukri
Skills
About ScrumBees Technologies
Scrumbees Technologies
IT Services & Consulting
75
employees
2013
13 years old
Vadodara
IN
About
ScrumBees Technologies Pvt Ltd is a leading Software Development company based in Vadodara, having state of art ERP Software product - (OctaBees : www.octabees.com) and having customer base in India and 12+ Countries.
About OctaBees
OctaBees is a dynamic and rapidly growing ERP software solution tailored for the EPC industry. Our platform empowers companies to streamline their operations from project management to finance, procurement, and O&M with intelligent, scalable, and user-friendly tools. We're on a mission to revolutionize how solar businesses run, and we're looking for passionate professionals to join our journey.
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