Customer Success Manager | Consumer Electronics Co.
HINDCO CONSULTING SERVICES · Bengaluru · onsite · Posted 29d ago
Undisclosed7–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- End-to-end customer lifecycle post product purchase (onboarding to service support)
- Ensure high customer satisfaction thru timely resolution of queries & complaints
- Act as escalation point for critical customer issue &
- Knowledge of service operations and vendor management.
- Strong customer handling and problem-solving skills.
- Ensure high customer satisfaction thru timely resolution of queries & complaints
- Act as escalation point for critical customer issue &
Required Candidate profile
- Experience in after-sales service or customer success (consumer durables preferred).- Knowledge of service operations and vendor management.
- Strong customer handling and problem-solving skills.
Sourced from naukri
Skills
Customer Retentioncustomer satisfactionProduct SupportAfter Sales ServiceCustomer ManagementCustomer ComplaintsConsumer ElectronicsAfter Market ServiceProduct ServiceSupport ServicesService OperationsAfter Sales SupportComplaint Handling
About HINDCO CONSULTING SERVICES
HINDCO CONSULTING SERVICES
25
employees
2003
23 years old
New Delhi, Delhi
India
₹2.8L PA avg
Avg at HINDCO CONSULTING SERVICES
About
Hiring for - A Multinational Automotive Premier leader in the automotive industry, offering a comprehensive one-stop solution that spans every aspect of the automotive business.
Industries
Consulting
Employee ratings
10 reviews
4.0/ 5
Culture
4.4
Career growth
4.4
Work-life
4.4
Employees rate it well for
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