Customer Success Executive

JOB DESCRIPTION

CUSTOMER SUCCESS EXECUTIVE INTERN

Company: DD+ Architects
Department: Customer Success & Client Relations
Employment Type: Internship Full-Time Opportunity
Experience: Freshers / 0–1 Year
Location: Chennai
Eligibility: Open to Freshers

ABOUT THE ROLE

DD+ Architects is looking for enthusiastic and confident freshers to join our team as Customer Success Executive Interns.

This is an excellent opportunity for candidates who enjoy communicating with people, building relationships, coordinating with teams, and creating a great client experience.

You will receive hands-on exposure to client communication, customer relationship management, project coordination, and business operations within the Architecture & Design industry.

KEY RESPONSIBILITIES

• Communicate with clients and understand their requirements.
• Assist in handling client enquiries and follow-ups.
• Coordinate between clients and internal architecture/design teams.
• Schedule client meetings, discussions, and site visits.
• Maintain regular communication with clients regarding project updates.
• Follow up with clients for pending requirements, approvals, and information.
• Maintain client records and communication details.
• Collect client feedback and communicate it to the relevant teams.
• Assist the Customer Success and Business Development teams.
• Build and maintain positive relationships with clients.
• Support the team in ensuring a smooth and professional client experience.

WHO CAN APPLY?

Freshers are welcome!

We are looking for candidates who have:

• Excellent communication skills.
• Confidence in speaking with clients.
• A positive and professional attitude.
• Good interpersonal and relationship-building skills.
• Strong follow-up and coordination abilities.
• Willingness to learn and take responsibility.
• Basic knowledge of MS Office / Google Workspace.
• Interest in Customer Success, Client Relations, Sales, Marketing, or Business Development.

EDUCATIONAL QUALIFICATION

Students or graduates from the following backgrounds can apply:

• BBA
• B.Com
• MBA
• Marketing
• Business Management
• Visual Communication
• Architecture
• Interior Design
• Any relevant Bachelor's degree

Freshers with the right attitude and communication skills are strongly encouraged to apply.

INTERNSHIP PROGRAM

Internship Duration: 2 Months

During the internship, you will receive practical training and hands-on experience in:

• Client communication
• Customer relationship management
• Lead follow-up
• Client coordination
• Business communication
• Project coordination
• Professional communication & workplace skills

SALARY & INCENTIVES

Internship: Stipend / performance-based incentives as per company policy.

Full-Time Opportunity: Successful interns may be offered a full-time position based on their performance.

Salary: 3 LPA onwards upon confirmation.

Additional Incentives: Attractive performance-based incentives for achieving targets and contributing to successful client conversions.

CAREER PATH

Customer Success Intern Customer Success Executive Senior Customer Success Executive Client Relationship Manager

WHY JOIN DD+ ARCHITECTS?

• Opportunity for freshers to start their career in a professional design environment.
• Hands-on exposure to real clients and projects.
• Performance-based incentives.
• Opportunity for full-time employment after internship.
• Competitive salary upon confirmation.
• Strong career growth opportunities.
• Learn directly from experienced professionals in the Architecture & Design industry.

IDEAL CANDIDATE

We are looking for confident, energetic, well-spoken, and people-oriented freshers who want to build a career in Customer Success, Client Relations, Sales, or Business Development.

If you enjoy talking to people, building relationships, and creating great client experiences, this opportunity is for you.

Apply Now – Start Your Career with DD+ Architects.